Product Questions

Are your pictures accurate?

We have provided you with the most accurate, color-corrected photographs that we can provide for each area rug. But, because of differences in computer monitors, we are not responsible for differences in colors shown in rug pictures on your computer screen.

How do I clean my rug?

Each rug can be spot cleaned with a mild soap and water solution. Vacuuming your area rug regularly will aid in preventing stains from becoming harder to clean.

Is there any other maintenance recommended for your rugs?

We suggest trimming any loose yarn that may appear.

Is shedding normal for area rugs?

Yes. Some rugs shed more than others, and this is considered normal and not a manufacturing defect. For example, in comparison to wool rugs, our polyacrylic rugs shed less. When shedding occurs, simply vacuum the loose material away.